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Don't ever try to do a return with this company, they will completely mess it up.If you have to return something, don't fill out the form and communicate in any way that you want to exchange something. Do a return instead. We ordered boots online for my husband,in his...
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#837128
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THEY ARE VERY DISHONEST AND THEY CHARGE YOU EVERYTHING ON TOP OF THE ITEM PRICE. WHEN YOU CALL CUSTOMERS SERVICE, THEY TRYING TO OVERLAP YOUR EXPLANATION WITH THEIRS. ON RETURNS, FORGET IT ABOUT TO RECOVER WHAT YOU PAID FOR YOUR ITEM. ALWAYS IS GOING TO BE LESS, AND ON...
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1.0
#804838
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"I made a Firearm purchase and did not receive anything after several calls trying to get some result and three weeks into trying to speak to a supervisor I was able to get something in writing but No firearm. Run-AWAY!!!!! This place will take your money and Not Care...
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#796392
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Been a Buyers Club menber for many years; they have always been great. I don't believe this "pissed off" customer is telling us the whole story. If you don't like a product they always make it right. Hope all of you at SG have a happy new year. Dennis, 6802622.
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Anonymous
Anonymous

I too, have been a customer for many years and have had problems from time to time which I eventually 'let slide' as they say. This latest one is a doozy. On or about Feb 2,...

4.9
#761694
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No tracking option for customer so you don't know when the order will arrive, stock numbers don't match items in all instances causing confusion and lost time, customer service real poor, price at check out different than in ad, they try and funnel you into "buyers...
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#735832
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I found them to be a very deceptive company . They offer an option on checkout for " Package Protection > " ( Package Protection guarantees you an expedited reship or refund should something happen to your package en route to you. You won't have to wait for claims...
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3.1
I didn't like
  • Lousy customer service
  • Take money and do not deliver on protection plan
#732731
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This is another in what is getting to epidemic bad reviews, most of which I wish I had read before considering continuing any order from Sportsmans Guide. I get an email special, I go to the site and pick three items. When I go to pay, the "cart" only shows two items,...
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1.5
#732567
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Not so it matters but I recently ordered 4 shirts and a blaze orange hoodie for my daughter. They took my money. Told me it was shipped. Ok so far. Package arrived fedex. Was thrown on ground. Neighborhood dogs got package and tore it to bits. Called fedex. Frankly...
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Anonymous
Anonymous

I'm failing to see how that is SGs fault and not Fed Exs alone.

#721924
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Some great bargains, hidden among a lot of garbage! If you know a lot about the products you are shopping, and are very careful to read the description AND the reviews, you can find some real bargains at Sportsmans Guide. The first thing to know is to NEVER buy...
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#719890
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We subscribed to SG Buyers Club to save money. Today we found pot what our $29.95 per year was getting us. My husbands brother visited today with his copy of SG catalog received yesterday. My huisband also received a new catalog yesterday. His brother is not a Buyers...
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Anonymous
***ed

Nailed me good too. Signed up for the "Free" one month membership after seeing a pair of boots I thought were a pretty good deal. A month later they zapped my account $40 for ...

Anonymous
Anonymous

I totally agree. These losers have no integrity whatsoever.You will be much happier doing business elsewhere.

1.0
I didn't like
  • Selective pricing
#690877
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