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Been a Buyers Club menber for many years; they have always been great. I don't believe this "pissed off" customer is telling us the whole story. If you don't like a product they always make it right. Hope all of you at SG have a happy new year. Dennis, 6802622.
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Anonymous
Anonymous

I too, have been a customer for many years and have had problems from time to time which I eventually 'let slide' as they say. This latest one is a doozy. On or about Feb 2,...

4.9
#761694
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No tracking option for customer so you don't know when the order will arrive, stock numbers don't match items in all instances causing confusion and lost time, customer service real poor, price at check out different than in ad, they try and funnel you into "buyers...
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#735832
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I found them to be a very deceptive company . They offer an option on checkout for " Package Protection > " ( Package Protection guarantees you an expedited reship or refund should something happen to your package en route to you. You won't have to wait for claims...
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3.1
I didn't like
  • Lousy customer service
  • Take money and do not deliver on protection plan
#732731
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This is another in what is getting to epidemic bad reviews, most of which I wish I had read before considering continuing any order from Sportsmans Guide. I get an email special, I go to the site and pick three items. When I go to pay, the "cart" only shows two items,...
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1.5
#732567
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Not so it matters but I recently ordered 4 shirts and a blaze orange hoodie for my daughter. They took my money. Told me it was shipped. Ok so far. Package arrived fedex. Was thrown on ground. Neighborhood dogs got package and tore it to bits. Called fedex. Frankly...
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Anonymous
Anonymous

I'm failing to see how that is SGs fault and not Fed Exs alone.

#721924
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Some great bargains, hidden among a lot of garbage! If you know a lot about the products you are shopping, and are very careful to read the description AND the reviews, you can find some real bargains at Sportsmans Guide. The first thing to know is to NEVER buy...
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#719890
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We subscribed to SG Buyers Club to save money. Today we found pot what our $29.95 per year was getting us. My husbands brother visited today with his copy of SG catalog received yesterday. My huisband also received a new catalog yesterday. His brother is not a Buyers...
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Anonymous
***ed

Nailed me good too. Signed up for the "Free" one month membership after seeing a pair of boots I thought were a pretty good deal. A month later they zapped my account $40 for ...

Anonymous
Anonymous

I totally agree. These losers have no integrity whatsoever.You will be much happier doing business elsewhere.

1.0
I didn't like
  • Selective pricing
#690877
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Here's a review I posted of your fine company on Yelp. And I'm just getting started, ***. Awful customer service! I do mean AWFUL! I bought an EEA B6P pistol from them for a really low price. I picked the pistol up from my FFL dealer and on the way home I noticed I...
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1.0
#686491
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Their website sent to an address that I took off the delivery list 3 years prior,,, not once but after arrogant phone conversation with supervisor mike they sent it there twice,,these people are completely incompetent,,, I ask for a refund and they said an...
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I didn't like
  • Arrogant supervisor mike
#615666
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Ordered seval times and shipping was quick however their internal systems, processes, and customer service are horrid. My account (their Buyers Club which I paid for) had issues due to one of their customer service reps screwed up the record and I have been arguing...
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#450832
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