12 year customer of SG, but in the last few years they have gotten way overpriced.I bought a buyers club card but even with the 10% off, their stuff is way more than anywhere else.
Why would I buy a $171 safe from them (with $25 shipping) when the same safe is $140 with free shipping at amazon.com and $99 at Costco.com with $2.99 shipping. When I complained about it, they cancelled my membership and refused to refund the payment - I think the customer service guy was punishing me for complaining because nowhere in my letter did I say to cancel my membership, but he said "per your request".
The photos below show the same item captured on the same day.They owe me the $40 for cancelling the buyers club membership that I paid for without permission.
More Review Details
|Exchange, Refund and Cancellation Policy|
|Discounts and Special Offers|
|Product or Service Quality|
|Privacy and Data Security|
|Diversity of Products or Services|
|Advertised vs Delivered|
What I liked
- Good variety and selection
What I disliked
- Lousy customer service
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