12 year customer of SG, but in the last few years they have gotten way overpriced.I bought a buyers club card but even with the 10% off, their stuff is way more than anywhere else.
Why would I buy a $171 safe from them (with $25 shipping) when the same safe is $140 with free shipping at amazon.com and $99 at Costco.com with $2.99 shipping. When I complained about it, they cancelled my membership and refused to refund the payment - I think the customer service guy was punishing me for complaining because nowhere in my letter did I say to cancel my membership, but he said "per your request".
The photos below show the same item captured on the same day.They owe me the $40 for cancelling the buyers club membership that I paid for without permission.
More Review Details
|Advertised vs Delivered|
|Discounts and Special Offers|
|Privacy and Data Security|
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
|Product or Service Quality|
What I liked
- Good variety and selection
What I disliked
- Lousy customer service
You May Also Like
- "I will be attaching three documents pertaining to the way EBAY handles members complaints & what they do not do about it. I hate calling being on hold for ages..."
- "I just want to warn everyone who are planning to buy cheap shoes with them. I found them on Instagram and from Marikina. They are actually cheap made and bad..."
- " I am writing because I am having an issue that needs urgent attention. I am a customer of Aliexpress.com and have made many purchases with no issues up until..."
- "Ordered three jackets from rosegal.com and two were delivered, still waiting on the third. The quality is mind-blowingly horrible, and the fabric is atrocious. The jackets even SMELL carcinogenic. The..."
- "I purchased leather furnature from Living Spaces with extended warranty. They had no record of extended warranty which I have the paperwork. They claim that since I moved from original..."
- "SHOCKING DISHONESTY AND FALSE CLAIMS. I was never able to speak to a person. They were supposed to e-mail me when my phone was received and to give me a..."
- "I love I love kickboxing hence the name :) it's like burning massive calories at a party, cause the music is pumping and you just have fun whilst working out...."
- "we booked Bali -> Cebu via KL. 2 flights , one booking AA cancelled the early morning flight and out us on the next one. The only problem is this arrives..."
- "This is the work of Appliances done right! They said they provided a 90 day warranty, but they will not come out and fix the issues I'm having. ..."