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Sportsman's Guide used to be a great place to shop with unique interesting items and good prices. I have spent thousands with them over the years for hundreds of items . Their newly introduced checkout process tries to coerce you into setting up a new customer password...
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4.3
I didn't like
  • Checkout
#1118910
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Recently I purchased a 28 amp charge controller for my 165 watt solar panel kit. I had to order an additional charge controller because the 11 amp charge controller, that was included in the kit, was not enough amperage to run my solar panel! When I emailed them to...
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1.2
#1082551
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They may have a wide selection of items, but their customer service is cold, uncaring and is truly terrible! They claim to have the strongest guarantee in the business as they say, "Order with complete confidence! Your satisfaction is guaranteed, period," but I...
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Anonymous
NORMAN HAYNES hynrm2FRONTIER

I bought a Barska spoting scope it is a total joke . will not focus , the field of view is way to wide . it might be ok to look at stars but not dame or targets DO NOT NBUY TH...

2.0
I didn't like
  • Do not stand behind their satisfaction guarantee
  • Wont honor satisfaction guarantee
  • Worst business ever
#1077275
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Sportsmans Guide Customer Care Review

Sportsmans Guide
#976537
1.0
Details
Terrible customer service down right rude! Deceptive advertising with coupons and such .bought a rifle worst experience ever! Never buy from them again
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
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Unhelpful Employees Review

Sportsmans Guide
#547164
Sportsman guides employees are rude and unhelpful. You would do 100x better going to an army surplus to buy anything. At least then you would have a face to put to the rude service. NAHC members dont need condensating rude employees to make life any more of a let down.
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Prices listed in the master catalogues are "subject to change", perhaps before you even receive it. Item I ordered from their most current catalogue was $10 more at checkout. It was not a sale item of limited duration. I was passed around to various associates who all...
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#1073421
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I returned merchandise to the Sportsman's Guide last month, that arrived back to them on June 23rd, 2017 via Fedex Ground. It took until Wednesday of the following week for them to process my return and send me an email to confirm it. I have since been awaiting my...
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3.1
#1071246
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They are renewing some "membership" that I NEVER registered for. I caught it this year, I have no idea how many years they have charged this fee and I missed it. I do not remember buying anything from them and I was not even registered on their website. The website has...
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#1067679
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I have had problems with very rude employees. Also, some of the foreign military surplus clothing is frequently in worse condition than described or improperly sized. As an example, a coat sized as "L" could not be worn by me, although I am of average build. One time I...
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3.8
Product
#1005471
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Bought a small Sportsmans Condo deer blind over the phone. The salesman told me he could give me free shipping if I joined the buyers club and got the credit card. He gave me a total $752 shipped to me with an initial payment of $317 and the balance spread out on the...
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1.0
#1003450
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I ordered a red dot scope for a xmas gift the day before thanksgiving they never sent a confirmation at all and i called to see what happend some lady that worked there told me it was never sent due to they cant send to po boxs and my card was never charged is what she...
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1.0
I didn't like
  • Worst business ever
  • Service
  • Lousy customer service
#982071
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Placed order for Sig firearm on 12/5/16 for $525.99. Handgun showed in stock. Received phone call three days later that the inventory was incorrect and my order would be cancelled. On 12/9/16 while searching the Web for the same firearm, found it back on SG for $550.99...
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2.1
#970876
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